Digital Operations Analysts

Biggin Hill
Engineering & Technical
About The Role
We’re looking for a self-starting Digital Operations Analysts to deliver high-quality customer experience across our digital products. 

As part of our Digital Operations team you’ll demonstrate the ability to understand new and diverse technical solutions, and be proactive in monitoring and fault resolving within both internal and external teams.

Based in our Media and Technology Centre, you’ll execute the operational procedures to support our live digital products and proactively monitor all elements of the OTT journey and digital products in conjunction with our partners’ teams.

For the full job description please refer to additional information.

About You
You’re a highly skilled analyst with experience of working within a live events operations environment.

You have experience in documenting and following procedures and confident with using application monitoring tools.

You’re happy to support a number of race weekends throughout the year, which may also involve unsociable hours.

You’ll have

  • Experience of using user facing web applications
  • Proven ability to understand changes to technology and their implications
  • Great analytical skills
  • A proven track record of providing clear and concise summaries of issues identified

Experience working within an OTT broadcasting environment is a bonus!